Last Updated: Nov 14, 2025

This Privacy Policy describes how Chat2Me (“the App”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information. By using Chat2Me, you agree to the practices outlined in this policy. Your privacy is important to us, and we are committed to safeguarding your data in accordance with applicable laws, including GDPR, CCPA, and other relevant data protection regulations.

1. Introduction

Chat2Me is an AI-powered archiving and search application that helps users save, organize, and retrieve their conversation history across various platforms. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your personal data.

If you do not agree with this policy, please discontinue use of the App.

2. Information We Collect

We collect the following categories of information to provide and improve our services:

2.1. User-Provided Data

These are items you voluntarily save or upload into the App:

• Chat messages, text content, and conversation history

• Tags, folders, and metadata you create

• Any manually imported files or content

We do not automatically collect data from external messaging platforms unless you explicitly provide or import it.

2.2. Account Information (If applicable)

If the App supports account creation or login:

• Email address

• Username

• Authentication tokens

2.3. Device & Technical Information

We may collect:

• Device type and operating system

• App version

• Language settings

• Crash reports and diagnostic information

This data is used solely to maintain and improve the App.

2.4. Usage Data

We may collect anonymous or aggregated usage data such as:

• Features accessed

• Search queries (anonymized)

• Interaction patterns

This data does not include your actual chat content unless explicitly specified.

3. How We Use Your Information

Your data is used only for the following purposes:

• Providing core functionality
  Archiving chats, enabling search, tagging, and organizational features.

• Improving the App
  Debugging, performance optimization, feature enhancement.

• Security and fraud prevention
  Protecting against unauthorized access and abuse.

• Customer support
  Assisting users with technical issues.

We do not sell or rent your personal data to third parties.

4. Data Processing & AI Services

If the App uses AI-related services such as OpenAI or other LLM providers:

• Chat data may be processed temporarily by the AI provider to generate search indexes or responses.

• We do not allow external AI providers to store or train on your personal data.

• All data transmitted to AI services is encrypted in transit.

5. Data Storage & Security Measures

We implement strong security measures to protect your data, including:

• Encryption at rest

• Encryption in transit (HTTPS/TLS)

• Secure access controls

• Limited internal access

• Regular security audits

If data is stored on servers, it is hosted in reputable, secure data centers compliant with industry standards.

If the App operates fully on-device (local storage), your data never leaves your device unless you explicitly back it up or sync it.

6. Third-Party Services

We may use third-party tools strictly for the purposes below:

• Analytics services (e.g., Firebase Analytics)

• Crash reporting (e.g., Sentry, Crashlytics)

• AI processing services (e.g., OpenAI API)

Each third-party provider is governed by its own privacy policy. We ensure they meet data protection standards.

We do not permit third parties to use your data for advertising.

7. Data Retention

We retain user data only for as long as necessary to provide services:

• Chat data: Stored until you manually delete it.

• Account information: Retained until account deletion.

• Diagnostic logs: Retained for a limited period (typically 30–90 days).

Upon deletion requests, data is either immediately deleted or securely erased within a reasonable timeframe.

8. User Rights

Depending on your location, you may have the following rights:

8.1. Under GDPR (EU Users):

• Right to access your data

• Right to correct inaccurate information

• Right to delete your data (“Right to be forgotten”)

• Right to data portability

• Right to restrict or object to processing

• Right not to be subject to automated decision-making

8.2. Under CCPA (California Users):

• Right to know what data is collected

• Right to request deletion

• Right to opt-out of data sale (we do not sell personal data)

• Right to non-discrimination

To exercise any rights, contact us using the email below.

9. Children’s Privacy

Chat2Me is not intended for children under the age of 13 (or the equivalent age under local law).
We do not knowingly collect personal information from children.

If we discover such data has been collected, we will delete it promptly.

10. International Data Transfers

If your data is processed outside your country, we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Encrypted transfers

• GDPR-compliant processors

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
When changes occur:

• The “Last Updated” date will be modified

• Significant changes will be announced within the App or on the website

Continued use of the App constitutes acceptance of updated terms.

12. Contact Information

If you have questions, concerns, or data-related requests, contact us at:

Email: contact@syncxr.io
Company/Developer: SYNCXR Co., Ltd.